⚠ Partial Coverage
London
→ New York
Malaysia Airlines · 5,540 km · Max €0 compensation
Departure
LHR
London Heathrow Airport
London, United Kingdom
✈
Arrival
JFK
John F Kennedy International Airport
New York, United States
Under 3 hours
—
No entitlement
3+ hour delay
—
Standard threshold
4+ hour delay
—
Long-haul extended
⚠ Check your departure airport
Malaysia Airlines is based in Malaysia. EC 261/2004 applies to this route only if departing from an EU member state airport. Check whether LHR is located within the EU.
How to Claim Your Compensation
01Gather your boarding pass and booking confirmation as proof of travel.
02Submit a written claim to Malaysia Airlines's customer service referencing EC 261/2004.
03If they reject or ignore your claim within 14 days, escalate to your National Enforcement Body.
04For claims under €2,000 you can use the EU Small Claims Procedure without a lawyer.
Malaysia Airlines LHR–JFK: Full Compensation Guide
The Malaysia Airlines route from London Heathrow Airport (LHR) to John F Kennedy International Airport (JFK) covers approximately 5,540 kilometres. Under EC 261/2004, passengers on this route are entitled to check eligibility based on departure airport for delays of 3 or more hours upon arrival.
To be eligible, your flight must have been operated by Malaysia Airlines, the delay must have been within the airline's control (not caused by extraordinary circumstances such as severe weather), and you must have checked in on time. Claims can be submitted up to 6 years after the flight date in most EU jurisdictions.