⚠ Partial Coverage

Mexico City
Orlando

Volaris · 2,060 km · Max 0 compensation

Departure
MEX
Licenciado Benito Juarez International Airport
Mexico City, Mexico
Arrival
MCO
Orlando International Airport
Orlando, United States
Under 3 hours
No entitlement
3+ hour delay
Standard threshold
4+ hour delay
Long-haul extended
⚠ Check your departure airport
Volaris is based in Mexico. EC 261/2004 applies to this route only if departing from an EU member state airport. Check whether MEX is located within the EU.
How to Claim Your Compensation
01Gather your boarding pass and booking confirmation as proof of travel.
02Submit a written claim to Volaris's customer service referencing EC 261/2004.
03If they reject or ignore your claim within 14 days, escalate to your National Enforcement Body.
04For claims under €2,000 you can use the EU Small Claims Procedure without a lawyer.

Volaris MEXMCO: Full Compensation Guide

The Volaris route from Licenciado Benito Juarez International Airport (MEX) to Orlando International Airport (MCO) covers approximately 2,060 kilometres. Under EC 261/2004, passengers on this route are entitled to check eligibility based on departure airport for delays of 3 or more hours upon arrival.

To be eligible, your flight must have been operated by Volaris, the delay must have been within the airline's control (not caused by extraordinary circumstances such as severe weather), and you must have checked in on time. Claims can be submitted up to 6 years after the flight date in most EU jurisdictions.