✓ EC 261/2004 Applies
Antalya
→ Hamburg
TUIfly · 2,454 km · Max €400 compensation
Departure
AYT
Antalya International Airport
Antalya, Turkey
✈
Arrival
HAM
Hamburg Airport
Hamburg, Germany
Under 3 hours
—
No entitlement
3+ hour delay
€400
Medium-haul flight 1,500–3,500 km
4+ hour delay
€400
Medium-haul flight 1,500–3,500 km
✓ You are likely eligible for compensation
TUIfly is an EU-registered carrier. All flights on this airline are protected under EC 261/2004, regardless of destination. If your AYT–HAM flight was delayed 3+ hours or cancelled, you have a valid claim.
How to Claim Your Compensation
01Gather your boarding pass and booking confirmation as proof of travel.
02Submit a written claim to TUIfly's customer service referencing EC 261/2004.
03If they reject or ignore your claim within 14 days, escalate to your National Enforcement Body.
04For claims under €2,000 you can use the EU Small Claims Procedure without a lawyer.
TUIfly AYT–HAM: Full Compensation Guide
The TUIfly route from Antalya International Airport (AYT) to Hamburg Airport (HAM) covers approximately 2,454 kilometres. Under EC 261/2004, passengers on this route are entitled to €400 compensation for delays of 3 or more hours upon arrival.
To be eligible, your flight must have been operated by TUIfly, the delay must have been within the airline's control (not caused by extraordinary circumstances such as severe weather), and you must have checked in on time. Claims can be submitted up to 6 years after the flight date in most EU jurisdictions.