⚠ Partial Coverage
San Jose
→ Ontario
Southwest Airlines · 536 km · Max €0 compensation
Departure
SJC
Norman Y. Mineta San Jose International Airport
San Jose, United States
✈
Arrival
ONT
Ontario International Airport
Ontario, United States
Under 3 hours
—
No entitlement
3+ hour delay
—
Standard threshold
4+ hour delay
—
Long-haul extended
⚠ Check your departure airport
Southwest Airlines is based in United States. EC 261/2004 applies to this route only if departing from an EU member state airport. Check whether SJC is located within the EU.
How to Claim Your Compensation
01Gather your boarding pass and booking confirmation as proof of travel.
02Submit a written claim to Southwest Airlines's customer service referencing EC 261/2004.
03If they reject or ignore your claim within 14 days, escalate to your National Enforcement Body.
04For claims under €2,000 you can use the EU Small Claims Procedure without a lawyer.
Southwest Airlines SJC–ONT: Full Compensation Guide
The Southwest Airlines route from Norman Y. Mineta San Jose International Airport (SJC) to Ontario International Airport (ONT) covers approximately 536 kilometres. Under EC 261/2004, passengers on this route are entitled to check eligibility based on departure airport for delays of 3 or more hours upon arrival.
To be eligible, your flight must have been operated by Southwest Airlines, the delay must have been within the airline's control (not caused by extraordinary circumstances such as severe weather), and you must have checked in on time. Claims can be submitted up to 6 years after the flight date in most EU jurisdictions.