⚠ Partial Coverage
Ho Chi Minh City
→ Kaohsiung
Vietnam Airlines · 1,956 km · Max €0 compensation
Departure
SGN
Tan Son Nhat International Airport
Ho Chi Minh City, Vietnam
✈
Arrival
KHH
Kaohsiung International Airport
Kaohsiung, Taiwan
Under 3 hours
—
No entitlement
3+ hour delay
—
Standard threshold
4+ hour delay
—
Long-haul extended
⚠ Check your departure airport
Vietnam Airlines is based in Vietnam. EC 261/2004 applies to this route only if departing from an EU member state airport. Check whether SGN is located within the EU.
How to Claim Your Compensation
01Gather your boarding pass and booking confirmation as proof of travel.
02Submit a written claim to Vietnam Airlines's customer service referencing EC 261/2004.
03If they reject or ignore your claim within 14 days, escalate to your National Enforcement Body.
04For claims under €2,000 you can use the EU Small Claims Procedure without a lawyer.
Vietnam Airlines SGN–KHH: Full Compensation Guide
The Vietnam Airlines route from Tan Son Nhat International Airport (SGN) to Kaohsiung International Airport (KHH) covers approximately 1,956 kilometres. Under EC 261/2004, passengers on this route are entitled to check eligibility based on departure airport for delays of 3 or more hours upon arrival.
To be eligible, your flight must have been operated by Vietnam Airlines, the delay must have been within the airline's control (not caused by extraordinary circumstances such as severe weather), and you must have checked in on time. Claims can be submitted up to 6 years after the flight date in most EU jurisdictions.