⚠ Partial Coverage
Danang
→ Hangzhou
Vietnam Airlines · 2,010 km · Max €0 compensation
Departure
DAD
Da Nang International Airport
Danang, Vietnam
✈
Arrival
HGH
Hangzhou Xiaoshan International Airport
Hangzhou, China
Under 3 hours
—
No entitlement
3+ hour delay
—
Standard threshold
4+ hour delay
—
Long-haul extended
⚠ Check your departure airport
Vietnam Airlines is based in Vietnam. EC 261/2004 applies to this route only if departing from an EU member state airport. Check whether DAD is located within the EU.
How to Claim Your Compensation
01Gather your boarding pass and booking confirmation as proof of travel.
02Submit a written claim to Vietnam Airlines's customer service referencing EC 261/2004.
03If they reject or ignore your claim within 14 days, escalate to your National Enforcement Body.
04For claims under €2,000 you can use the EU Small Claims Procedure without a lawyer.
Vietnam Airlines DAD–HGH: Full Compensation Guide
The Vietnam Airlines route from Da Nang International Airport (DAD) to Hangzhou Xiaoshan International Airport (HGH) covers approximately 2,010 kilometres. Under EC 261/2004, passengers on this route are entitled to check eligibility based on departure airport for delays of 3 or more hours upon arrival.
To be eligible, your flight must have been operated by Vietnam Airlines, the delay must have been within the airline's control (not caused by extraordinary circumstances such as severe weather), and you must have checked in on time. Claims can be submitted up to 6 years after the flight date in most EU jurisdictions.