⚠ Partial Coverage
Siem-reap
→ Phnom-penh
Virgin Australia · 236 km · Max €0 compensation
Departure
REP
Siem Reap International Airport
Siem-reap, Cambodia
✈
Arrival
PNH
Phnom Penh International Airport
Phnom-penh, Cambodia
Under 3 hours
—
No entitlement
3+ hour delay
—
Standard threshold
4+ hour delay
—
Long-haul extended
⚠ Check your departure airport
Virgin Australia is based in Australia. EC 261/2004 applies to this route only if departing from an EU member state airport. Check whether REP is located within the EU.
How to Claim Your Compensation
01Gather your boarding pass and booking confirmation as proof of travel.
02Submit a written claim to Virgin Australia's customer service referencing EC 261/2004.
03If they reject or ignore your claim within 14 days, escalate to your National Enforcement Body.
04For claims under €2,000 you can use the EU Small Claims Procedure without a lawyer.
Virgin Australia REP–PNH: Full Compensation Guide
The Virgin Australia route from Siem Reap International Airport (REP) to Phnom Penh International Airport (PNH) covers approximately 236 kilometres. Under EC 261/2004, passengers on this route are entitled to check eligibility based on departure airport for delays of 3 or more hours upon arrival.
To be eligible, your flight must have been operated by Virgin Australia, the delay must have been within the airline's control (not caused by extraordinary circumstances such as severe weather), and you must have checked in on time. Claims can be submitted up to 6 years after the flight date in most EU jurisdictions.