⚠ Partial Coverage
Guayana
→ Canaima
Conviasa · 229 km · Max €0 compensation
Departure
PZO
General Manuel Carlos Piar International Airport
Guayana, Venezuela
✈
Arrival
CAJ
Canaima Airport
Canaima, Venezuela
Under 3 hours
—
No entitlement
3+ hour delay
—
Standard threshold
4+ hour delay
—
Long-haul extended
⚠ Check your departure airport
Conviasa is based in Venezuela. EC 261/2004 applies to this route only if departing from an EU member state airport. Check whether PZO is located within the EU.
How to Claim Your Compensation
01Gather your boarding pass and booking confirmation as proof of travel.
02Submit a written claim to Conviasa's customer service referencing EC 261/2004.
03If they reject or ignore your claim within 14 days, escalate to your National Enforcement Body.
04For claims under €2,000 you can use the EU Small Claims Procedure without a lawyer.
Conviasa PZO–CAJ: Full Compensation Guide
The Conviasa route from General Manuel Carlos Piar International Airport (PZO) to Canaima Airport (CAJ) covers approximately 229 kilometres. Under EC 261/2004, passengers on this route are entitled to check eligibility based on departure airport for delays of 3 or more hours upon arrival.
To be eligible, your flight must have been operated by Conviasa, the delay must have been within the airline's control (not caused by extraordinary circumstances such as severe weather), and you must have checked in on time. Claims can be submitted up to 6 years after the flight date in most EU jurisdictions.