⚠ Partial Coverage
Punta Cana
→ Moscow
Transaero Airlines · 9,243 km · Max €0 compensation
Departure
PUJ
Punta Cana International Airport
Punta Cana, Dominican Republic
✈
Arrival
SVO
Sheremetyevo International Airport
Moscow, Russia
Under 3 hours
—
No entitlement
3+ hour delay
—
Standard threshold
4+ hour delay
—
Long-haul extended
⚠ Check your departure airport
Transaero Airlines is based in Russia. EC 261/2004 applies to this route only if departing from an EU member state airport. Check whether PUJ is located within the EU.
How to Claim Your Compensation
01Gather your boarding pass and booking confirmation as proof of travel.
02Submit a written claim to Transaero Airlines's customer service referencing EC 261/2004.
03If they reject or ignore your claim within 14 days, escalate to your National Enforcement Body.
04For claims under €2,000 you can use the EU Small Claims Procedure without a lawyer.
Transaero Airlines PUJ–SVO: Full Compensation Guide
The Transaero Airlines route from Punta Cana International Airport (PUJ) to Sheremetyevo International Airport (SVO) covers approximately 9,243 kilometres. Under EC 261/2004, passengers on this route are entitled to check eligibility based on departure airport for delays of 3 or more hours upon arrival.
To be eligible, your flight must have been operated by Transaero Airlines, the delay must have been within the airline's control (not caused by extraordinary circumstances such as severe weather), and you must have checked in on time. Claims can be submitted up to 6 years after the flight date in most EU jurisdictions.