⚠ Partial Coverage
Douala
→ Kinshasa
United Airlines · 1,129 km · Max €0 compensation
Departure
DLA
Douala International Airport
Douala, Cameroon
✈
Arrival
FIH
Ndjili International Airport
Kinshasa, Congo (Kinshasa)
Under 3 hours
—
No entitlement
3+ hour delay
—
Standard threshold
4+ hour delay
—
Long-haul extended
⚠ Check your departure airport
United Airlines is based in United States. EC 261/2004 applies to this route only if departing from an EU member state airport. Check whether DLA is located within the EU.
How to Claim Your Compensation
01Gather your boarding pass and booking confirmation as proof of travel.
02Submit a written claim to United Airlines's customer service referencing EC 261/2004.
03If they reject or ignore your claim within 14 days, escalate to your National Enforcement Body.
04For claims under €2,000 you can use the EU Small Claims Procedure without a lawyer.
United Airlines DLA–FIH: Full Compensation Guide
The United Airlines route from Douala International Airport (DLA) to Ndjili International Airport (FIH) covers approximately 1,129 kilometres. Under EC 261/2004, passengers on this route are entitled to check eligibility based on departure airport for delays of 3 or more hours upon arrival.
To be eligible, your flight must have been operated by United Airlines, the delay must have been within the airline's control (not caused by extraordinary circumstances such as severe weather), and you must have checked in on time. Claims can be submitted up to 6 years after the flight date in most EU jurisdictions.