⚠ Partial Coverage
Djerba
→ Hamburg
Tunisair · 2,198 km · Max €0 compensation
Departure
DJE
Djerba Zarzis International Airport
Djerba, Tunisia
✈
Arrival
HAM
Hamburg Airport
Hamburg, Germany
Under 3 hours
—
No entitlement
3+ hour delay
—
Standard threshold
4+ hour delay
—
Long-haul extended
⚠ Check your departure airport
Tunisair is based in Tunisia. EC 261/2004 applies to this route only if departing from an EU member state airport. Check whether DJE is located within the EU.
How to Claim Your Compensation
01Gather your boarding pass and booking confirmation as proof of travel.
02Submit a written claim to Tunisair's customer service referencing EC 261/2004.
03If they reject or ignore your claim within 14 days, escalate to your National Enforcement Body.
04For claims under €2,000 you can use the EU Small Claims Procedure without a lawyer.
Tunisair DJE–HAM: Full Compensation Guide
The Tunisair route from Djerba Zarzis International Airport (DJE) to Hamburg Airport (HAM) covers approximately 2,198 kilometres. Under EC 261/2004, passengers on this route are entitled to check eligibility based on departure airport for delays of 3 or more hours upon arrival.
To be eligible, your flight must have been operated by Tunisair, the delay must have been within the airline's control (not caused by extraordinary circumstances such as severe weather), and you must have checked in on time. Claims can be submitted up to 6 years after the flight date in most EU jurisdictions.