✓ EC 261/2004 Applies
Abu Dhabi
→ London
TAP Portugal · 5,517 km · Max €600 compensation
Departure
AUH
Abu Dhabi International Airport
Abu Dhabi, United Arab Emirates
✈
Arrival
LHR
London Heathrow Airport
London, United Kingdom
Under 3 hours
—
No entitlement
3+ hour delay
€300
Long-haul flight over 3,500 km
4+ hour delay
€600
Long-haul flight over 3,500 km
✓ You are likely eligible for compensation
TAP Portugal is an EU-registered carrier. All flights on this airline are protected under EC 261/2004, regardless of destination. If your AUH–LHR flight was delayed 3+ hours or cancelled, you have a valid claim.
How to Claim Your Compensation
01Gather your boarding pass and booking confirmation as proof of travel.
02Submit a written claim to TAP Portugal's customer service referencing EC 261/2004.
03If they reject or ignore your claim within 14 days, escalate to your National Enforcement Body.
04For claims under €2,000 you can use the EU Small Claims Procedure without a lawyer.
TAP Portugal AUH–LHR: Full Compensation Guide
The TAP Portugal route from Abu Dhabi International Airport (AUH) to London Heathrow Airport (LHR) covers approximately 5,517 kilometres. Under EC 261/2004, passengers on this route are entitled to €300 compensation for delays of 3 or more hours upon arrival.
To be eligible, your flight must have been operated by TAP Portugal, the delay must have been within the airline's control (not caused by extraordinary circumstances such as severe weather), and you must have checked in on time. Claims can be submitted up to 6 years after the flight date in most EU jurisdictions.