⚠ Partial Coverage
Hong Kong
→ San Francisco
Singapore Airlines Cargo · 11,128 km · Max €0 compensation
Departure
HKG
Hong Kong International Airport
Hong Kong, Hong Kong
✈
Arrival
SFO
San Francisco International Airport
San Francisco, United States
Under 3 hours
—
No entitlement
3+ hour delay
—
Standard threshold
4+ hour delay
—
Long-haul extended
⚠ Check your departure airport
Singapore Airlines Cargo is based in Singapore. EC 261/2004 applies to this route only if departing from an EU member state airport. Check whether HKG is located within the EU.
How to Claim Your Compensation
01Gather your boarding pass and booking confirmation as proof of travel.
02Submit a written claim to Singapore Airlines Cargo's customer service referencing EC 261/2004.
03If they reject or ignore your claim within 14 days, escalate to your National Enforcement Body.
04For claims under €2,000 you can use the EU Small Claims Procedure without a lawyer.
Singapore Airlines Cargo HKG–SFO: Full Compensation Guide
The Singapore Airlines Cargo route from Hong Kong International Airport (HKG) to San Francisco International Airport (SFO) covers approximately 11,128 kilometres. Under EC 261/2004, passengers on this route are entitled to check eligibility based on departure airport for delays of 3 or more hours upon arrival.
To be eligible, your flight must have been operated by Singapore Airlines Cargo, the delay must have been within the airline's control (not caused by extraordinary circumstances such as severe weather), and you must have checked in on time. Claims can be submitted up to 6 years after the flight date in most EU jurisdictions.