⚠ Partial Coverage
George
→ Durban
South African Airways · 959 km · Max €0 compensation
Departure
GRJ
George Airport
George, South Africa
✈
Arrival
DUR
King Shaka International Airport
Durban, South Africa
Under 3 hours
—
No entitlement
3+ hour delay
—
Standard threshold
4+ hour delay
—
Long-haul extended
⚠ Check your departure airport
South African Airways is based in South Africa. EC 261/2004 applies to this route only if departing from an EU member state airport. Check whether GRJ is located within the EU.
How to Claim Your Compensation
01Gather your boarding pass and booking confirmation as proof of travel.
02Submit a written claim to South African Airways's customer service referencing EC 261/2004.
03If they reject or ignore your claim within 14 days, escalate to your National Enforcement Body.
04For claims under €2,000 you can use the EU Small Claims Procedure without a lawyer.
South African Airways GRJ–DUR: Full Compensation Guide
The South African Airways route from George Airport (GRJ) to King Shaka International Airport (DUR) covers approximately 959 kilometres. Under EC 261/2004, passengers on this route are entitled to check eligibility based on departure airport for delays of 3 or more hours upon arrival.
To be eligible, your flight must have been operated by South African Airways, the delay must have been within the airline's control (not caused by extraordinary circumstances such as severe weather), and you must have checked in on time. Claims can be submitted up to 6 years after the flight date in most EU jurisdictions.