⚠ Partial Coverage
Entebbe
→ Kigali
Qatar Airways · 340 km · Max €0 compensation
Departure
EBB
Entebbe International Airport
Entebbe, Uganda
✈
Arrival
KGL
Kigali International Airport
Kigali, Rwanda
Under 3 hours
—
No entitlement
3+ hour delay
—
Standard threshold
4+ hour delay
—
Long-haul extended
⚠ Check your departure airport
Qatar Airways is based in Qatar. EC 261/2004 applies to this route only if departing from an EU member state airport. Check whether EBB is located within the EU.
How to Claim Your Compensation
01Gather your boarding pass and booking confirmation as proof of travel.
02Submit a written claim to Qatar Airways's customer service referencing EC 261/2004.
03If they reject or ignore your claim within 14 days, escalate to your National Enforcement Body.
04For claims under €2,000 you can use the EU Small Claims Procedure without a lawyer.
Qatar Airways EBB–KGL: Full Compensation Guide
The Qatar Airways route from Entebbe International Airport (EBB) to Kigali International Airport (KGL) covers approximately 340 kilometres. Under EC 261/2004, passengers on this route are entitled to check eligibility based on departure airport for delays of 3 or more hours upon arrival.
To be eligible, your flight must have been operated by Qatar Airways, the delay must have been within the airline's control (not caused by extraordinary circumstances such as severe weather), and you must have checked in on time. Claims can be submitted up to 6 years after the flight date in most EU jurisdictions.