⚠ Partial Coverage
Coolangatta
→ Osaka
Qantas · 7,220 km · Max €0 compensation
Departure
OOL
Gold Coast Airport
Coolangatta, Australia
✈
Arrival
KIX
Kansai International Airport
Osaka, Japan
Under 3 hours
—
No entitlement
3+ hour delay
—
Standard threshold
4+ hour delay
—
Long-haul extended
⚠ Check your departure airport
Qantas is based in Australia. EC 261/2004 applies to this route only if departing from an EU member state airport. Check whether OOL is located within the EU.
How to Claim Your Compensation
01Gather your boarding pass and booking confirmation as proof of travel.
02Submit a written claim to Qantas's customer service referencing EC 261/2004.
03If they reject or ignore your claim within 14 days, escalate to your National Enforcement Body.
04For claims under €2,000 you can use the EU Small Claims Procedure without a lawyer.
Qantas OOL–KIX: Full Compensation Guide
The Qantas route from Gold Coast Airport (OOL) to Kansai International Airport (KIX) covers approximately 7,220 kilometres. Under EC 261/2004, passengers on this route are entitled to check eligibility based on departure airport for delays of 3 or more hours upon arrival.
To be eligible, your flight must have been operated by Qantas, the delay must have been within the airline's control (not caused by extraordinary circumstances such as severe weather), and you must have checked in on time. Claims can be submitted up to 6 years after the flight date in most EU jurisdictions.