⚠ Partial Coverage
Donetsk
→ Istanbul
Ukraine International Airlines · 1,036 km · Max €0 compensation
Departure
DOK
Donetsk International Airport
Donetsk, Ukraine
✈
Arrival
IST
Istanbul Airport
Istanbul, Turkey
Under 3 hours
—
No entitlement
3+ hour delay
—
Standard threshold
4+ hour delay
—
Long-haul extended
⚠ Check your departure airport
Ukraine International Airlines is based in Ukraine. EC 261/2004 applies to this route only if departing from an EU member state airport. Check whether DOK is located within the EU.
How to Claim Your Compensation
01Gather your boarding pass and booking confirmation as proof of travel.
02Submit a written claim to Ukraine International Airlines's customer service referencing EC 261/2004.
03If they reject or ignore your claim within 14 days, escalate to your National Enforcement Body.
04For claims under €2,000 you can use the EU Small Claims Procedure without a lawyer.
Ukraine International Airlines DOK–IST: Full Compensation Guide
The Ukraine International Airlines route from Donetsk International Airport (DOK) to Istanbul Airport (IST) covers approximately 1,036 kilometres. Under EC 261/2004, passengers on this route are entitled to check eligibility based on departure airport for delays of 3 or more hours upon arrival.
To be eligible, your flight must have been operated by Ukraine International Airlines, the delay must have been within the airline's control (not caused by extraordinary circumstances such as severe weather), and you must have checked in on time. Claims can be submitted up to 6 years after the flight date in most EU jurisdictions.