⚠ Partial Coverage
Ko Samui
→ Singapore
Bangkok Airways · 1,010 km · Max €0 compensation
Departure
USM
Samui Airport
Ko Samui, Thailand
✈
Arrival
SIN
Singapore Changi Airport
Singapore, Singapore
Under 3 hours
—
No entitlement
3+ hour delay
—
Standard threshold
4+ hour delay
—
Long-haul extended
⚠ Check your departure airport
Bangkok Airways is based in Thailand. EC 261/2004 applies to this route only if departing from an EU member state airport. Check whether USM is located within the EU.
How to Claim Your Compensation
01Gather your boarding pass and booking confirmation as proof of travel.
02Submit a written claim to Bangkok Airways's customer service referencing EC 261/2004.
03If they reject or ignore your claim within 14 days, escalate to your National Enforcement Body.
04For claims under €2,000 you can use the EU Small Claims Procedure without a lawyer.
Bangkok Airways USM–SIN: Full Compensation Guide
The Bangkok Airways route from Samui Airport (USM) to Singapore Changi Airport (SIN) covers approximately 1,010 kilometres. Under EC 261/2004, passengers on this route are entitled to check eligibility based on departure airport for delays of 3 or more hours upon arrival.
To be eligible, your flight must have been operated by Bangkok Airways, the delay must have been within the airline's control (not caused by extraordinary circumstances such as severe weather), and you must have checked in on time. Claims can be submitted up to 6 years after the flight date in most EU jurisdictions.