⚠ Partial Coverage
Sapporo
→ Okayama
All Nippon Airways · 1,120 km · Max €0 compensation
Departure
CTS
New Chitose Airport
Sapporo, Japan
✈
Arrival
OKJ
Okayama Airport
Okayama, Japan
Under 3 hours
—
No entitlement
3+ hour delay
—
Standard threshold
4+ hour delay
—
Long-haul extended
⚠ Check your departure airport
All Nippon Airways is based in Japan. EC 261/2004 applies to this route only if departing from an EU member state airport. Check whether CTS is located within the EU.
How to Claim Your Compensation
01Gather your boarding pass and booking confirmation as proof of travel.
02Submit a written claim to All Nippon Airways's customer service referencing EC 261/2004.
03If they reject or ignore your claim within 14 days, escalate to your National Enforcement Body.
04For claims under €2,000 you can use the EU Small Claims Procedure without a lawyer.
All Nippon Airways CTS–OKJ: Full Compensation Guide
The All Nippon Airways route from New Chitose Airport (CTS) to Okayama Airport (OKJ) covers approximately 1,120 kilometres. Under EC 261/2004, passengers on this route are entitled to check eligibility based on departure airport for delays of 3 or more hours upon arrival.
To be eligible, your flight must have been operated by All Nippon Airways, the delay must have been within the airline's control (not caused by extraordinary circumstances such as severe weather), and you must have checked in on time. Claims can be submitted up to 6 years after the flight date in most EU jurisdictions.