⚠ Partial Coverage
Mulhouse
→ Hamburg
Swiss International Air Lines · 694 km · Max €0 compensation
Departure
BSL
EuroAirport Basel-Mulhouse-Freiburg Airport
Mulhouse, France
✈
Arrival
HAM
Hamburg Airport
Hamburg, Germany
Under 3 hours
—
No entitlement
3+ hour delay
—
Standard threshold
4+ hour delay
—
Long-haul extended
⚠ Check your departure airport
Swiss International Air Lines is based in Switzerland. EC 261/2004 applies to this route only if departing from an EU member state airport. Check whether BSL is located within the EU.
How to Claim Your Compensation
01Gather your boarding pass and booking confirmation as proof of travel.
02Submit a written claim to Swiss International Air Lines's customer service referencing EC 261/2004.
03If they reject or ignore your claim within 14 days, escalate to your National Enforcement Body.
04For claims under €2,000 you can use the EU Small Claims Procedure without a lawyer.
Swiss International Air Lines BSL–HAM: Full Compensation Guide
The Swiss International Air Lines route from EuroAirport Basel-Mulhouse-Freiburg Airport (BSL) to Hamburg Airport (HAM) covers approximately 694 kilometres. Under EC 261/2004, passengers on this route are entitled to check eligibility based on departure airport for delays of 3 or more hours upon arrival.
To be eligible, your flight must have been operated by Swiss International Air Lines, the delay must have been within the airline's control (not caused by extraordinary circumstances such as severe weather), and you must have checked in on time. Claims can be submitted up to 6 years after the flight date in most EU jurisdictions.