✓ EC 261/2004 Applies
Lisbon
→ Munich
Lufthansa Cargo · 1,984 km · Max €400 compensation
Departure
LIS
Humberto Delgado Airport (Lisbon Portela Airport)
Lisbon, Portugal
✈
Arrival
MUC
Munich Airport
Munich, Germany
Under 3 hours
—
No entitlement
3+ hour delay
€400
Medium-haul flight 1,500–3,500 km
4+ hour delay
€400
Medium-haul flight 1,500–3,500 km
✓ You are likely eligible for compensation
Lufthansa Cargo is an EU-registered carrier. All flights on this airline are protected under EC 261/2004, regardless of destination. If your LIS–MUC flight was delayed 3+ hours or cancelled, you have a valid claim.
How to Claim Your Compensation
01Gather your boarding pass and booking confirmation as proof of travel.
02Submit a written claim to Lufthansa Cargo's customer service referencing EC 261/2004.
03If they reject or ignore your claim within 14 days, escalate to your National Enforcement Body.
04For claims under €2,000 you can use the EU Small Claims Procedure without a lawyer.
Lufthansa Cargo LIS–MUC: Full Compensation Guide
The Lufthansa Cargo route from Humberto Delgado Airport (Lisbon Portela Airport) (LIS) to Munich Airport (MUC) covers approximately 1,984 kilometres. Under EC 261/2004, passengers on this route are entitled to €400 compensation for delays of 3 or more hours upon arrival.
To be eligible, your flight must have been operated by Lufthansa Cargo, the delay must have been within the airline's control (not caused by extraordinary circumstances such as severe weather), and you must have checked in on time. Claims can be submitted up to 6 years after the flight date in most EU jurisdictions.