Lufthansa
Cargo

Lufthansa Cargo Flight Delay Compensation Guide

If your Lufthansa Cargo flight was delayed by 3 or more hours, cancelled without prior notice, or if you were denied boarding, you may be entitled to compensation under EU Regulation EC 261/2004. This applies to all flights departing from EU airports, as well as all flights operated by Lufthansa Cargo as an EU carrier.

Compensation amounts are fixed by law: €250 for short-haul flights under 1,500km, €400 for medium-haul flights between 1,500 and 3,500km, and €600 for long-haul flights exceeding 3,500km. To claim, you'll need your booking confirmation, boarding pass, and documentation of the delay.

Browse Lufthansa Cargo's 923 routes above to check the specific compensation amount for your flight. Use the search bar to find your departure and destination airports quickly.