⚠ Partial Coverage
Puerto Montt
→ Castro
LAN Airlines · 113 km · Max €0 compensation
Departure
PMC
El Tepual Airport
Puerto Montt, Chile
✈
Arrival
MHC
Mocopulli Airport
Castro, Chile
Under 3 hours
—
No entitlement
3+ hour delay
—
Standard threshold
4+ hour delay
—
Long-haul extended
⚠ Check your departure airport
LAN Airlines is based in Chile. EC 261/2004 applies to this route only if departing from an EU member state airport. Check whether PMC is located within the EU.
How to Claim Your Compensation
01Gather your boarding pass and booking confirmation as proof of travel.
02Submit a written claim to LAN Airlines's customer service referencing EC 261/2004.
03If they reject or ignore your claim within 14 days, escalate to your National Enforcement Body.
04For claims under €2,000 you can use the EU Small Claims Procedure without a lawyer.
LAN Airlines PMC–MHC: Full Compensation Guide
The LAN Airlines route from El Tepual Airport (PMC) to Mocopulli Airport (MHC) covers approximately 113 kilometres. Under EC 261/2004, passengers on this route are entitled to check eligibility based on departure airport for delays of 3 or more hours upon arrival.
To be eligible, your flight must have been operated by LAN Airlines, the delay must have been within the airline's control (not caused by extraordinary circumstances such as severe weather), and you must have checked in on time. Claims can be submitted up to 6 years after the flight date in most EU jurisdictions.