⚠ Partial Coverage
Tselinograd
→ St. Petersburg
Air Astana · 2,725 km · Max €0 compensation
Departure
TSE
Astana International Airport
Tselinograd, Kazakhstan
✈
Arrival
LED
Pulkovo Airport
St. Petersburg, Russia
Under 3 hours
—
No entitlement
3+ hour delay
—
Standard threshold
4+ hour delay
—
Long-haul extended
⚠ Check your departure airport
Air Astana is based in Kazakhstan. EC 261/2004 applies to this route only if departing from an EU member state airport. Check whether TSE is located within the EU.
How to Claim Your Compensation
01Gather your boarding pass and booking confirmation as proof of travel.
02Submit a written claim to Air Astana's customer service referencing EC 261/2004.
03If they reject or ignore your claim within 14 days, escalate to your National Enforcement Body.
04For claims under €2,000 you can use the EU Small Claims Procedure without a lawyer.
Air Astana TSE–LED: Full Compensation Guide
The Air Astana route from Astana International Airport (TSE) to Pulkovo Airport (LED) covers approximately 2,725 kilometres. Under EC 261/2004, passengers on this route are entitled to check eligibility based on departure airport for delays of 3 or more hours upon arrival.
To be eligible, your flight must have been operated by Air Astana, the delay must have been within the airline's control (not caused by extraordinary circumstances such as severe weather), and you must have checked in on time. Claims can be submitted up to 6 years after the flight date in most EU jurisdictions.