⚠ Partial Coverage
Maroochydore
→ Melbourne
Jetstar Airways · 1,454 km · Max €0 compensation
Departure
MCY
Sunshine Coast Airport
Maroochydore, Australia
✈
Arrival
MEL
Melbourne International Airport
Melbourne, Australia
Under 3 hours
—
No entitlement
3+ hour delay
—
Standard threshold
4+ hour delay
—
Long-haul extended
⚠ Check your departure airport
Jetstar Airways is based in Australia. EC 261/2004 applies to this route only if departing from an EU member state airport. Check whether MCY is located within the EU.
How to Claim Your Compensation
01Gather your boarding pass and booking confirmation as proof of travel.
02Submit a written claim to Jetstar Airways's customer service referencing EC 261/2004.
03If they reject or ignore your claim within 14 days, escalate to your National Enforcement Body.
04For claims under €2,000 you can use the EU Small Claims Procedure without a lawyer.
Jetstar Airways MCY–MEL: Full Compensation Guide
The Jetstar Airways route from Sunshine Coast Airport (MCY) to Melbourne International Airport (MEL) covers approximately 1,454 kilometres. Under EC 261/2004, passengers on this route are entitled to check eligibility based on departure airport for delays of 3 or more hours upon arrival.
To be eligible, your flight must have been operated by Jetstar Airways, the delay must have been within the airline's control (not caused by extraordinary circumstances such as severe weather), and you must have checked in on time. Claims can be submitted up to 6 years after the flight date in most EU jurisdictions.