⚠ Partial Coverage
Haikou
→ Zhengzhou
Hainan Airlines · 1,656 km · Max €0 compensation
Departure
HAK
Haikou Meilan International Airport
Haikou, China
✈
Arrival
CGO
Zhengzhou Xinzheng International Airport
Zhengzhou, China
Under 3 hours
—
No entitlement
3+ hour delay
—
Standard threshold
4+ hour delay
—
Long-haul extended
⚠ Check your departure airport
Hainan Airlines is based in China. EC 261/2004 applies to this route only if departing from an EU member state airport. Check whether HAK is located within the EU.
How to Claim Your Compensation
01Gather your boarding pass and booking confirmation as proof of travel.
02Submit a written claim to Hainan Airlines's customer service referencing EC 261/2004.
03If they reject or ignore your claim within 14 days, escalate to your National Enforcement Body.
04For claims under €2,000 you can use the EU Small Claims Procedure without a lawyer.
Hainan Airlines HAK–CGO: Full Compensation Guide
The Hainan Airlines route from Haikou Meilan International Airport (HAK) to Zhengzhou Xinzheng International Airport (CGO) covers approximately 1,656 kilometres. Under EC 261/2004, passengers on this route are entitled to check eligibility based on departure airport for delays of 3 or more hours upon arrival.
To be eligible, your flight must have been operated by Hainan Airlines, the delay must have been within the airline's control (not caused by extraordinary circumstances such as severe weather), and you must have checked in on time. Claims can be submitted up to 6 years after the flight date in most EU jurisdictions.