⚠ Partial Coverage
Guangzhou
→ Xiamen
Shanghai Airlines · 507 km · Max €0 compensation
Departure
CAN
Guangzhou Baiyun International Airport
Guangzhou, China
✈
Arrival
XMN
Xiamen Gaoqi International Airport
Xiamen, China
Under 3 hours
—
No entitlement
3+ hour delay
—
Standard threshold
4+ hour delay
—
Long-haul extended
⚠ Check your departure airport
Shanghai Airlines is based in China. EC 261/2004 applies to this route only if departing from an EU member state airport. Check whether CAN is located within the EU.
How to Claim Your Compensation
01Gather your boarding pass and booking confirmation as proof of travel.
02Submit a written claim to Shanghai Airlines's customer service referencing EC 261/2004.
03If they reject or ignore your claim within 14 days, escalate to your National Enforcement Body.
04For claims under €2,000 you can use the EU Small Claims Procedure without a lawyer.
Shanghai Airlines CAN–XMN: Full Compensation Guide
The Shanghai Airlines route from Guangzhou Baiyun International Airport (CAN) to Xiamen Gaoqi International Airport (XMN) covers approximately 507 kilometres. Under EC 261/2004, passengers on this route are entitled to check eligibility based on departure airport for delays of 3 or more hours upon arrival.
To be eligible, your flight must have been operated by Shanghai Airlines, the delay must have been within the airline's control (not caused by extraordinary circumstances such as severe weather), and you must have checked in on time. Claims can be submitted up to 6 years after the flight date in most EU jurisdictions.