⚠ Partial Coverage
Porto Santo
→ Lisbon
Etihad Airways · 908 km · Max €0 compensation
Departure
PXO
Porto Santo Airport
Porto Santo, Portugal
✈
Arrival
LIS
Humberto Delgado Airport (Lisbon Portela Airport)
Lisbon, Portugal
Under 3 hours
—
No entitlement
3+ hour delay
—
Standard threshold
4+ hour delay
—
Long-haul extended
⚠ Check your departure airport
Etihad Airways is based in United Arab Emirates. EC 261/2004 applies to this route only if departing from an EU member state airport. Check whether PXO is located within the EU.
How to Claim Your Compensation
01Gather your boarding pass and booking confirmation as proof of travel.
02Submit a written claim to Etihad Airways's customer service referencing EC 261/2004.
03If they reject or ignore your claim within 14 days, escalate to your National Enforcement Body.
04For claims under €2,000 you can use the EU Small Claims Procedure without a lawyer.
Etihad Airways PXO–LIS: Full Compensation Guide
The Etihad Airways route from Porto Santo Airport (PXO) to Humberto Delgado Airport (Lisbon Portela Airport) (LIS) covers approximately 908 kilometres. Under EC 261/2004, passengers on this route are entitled to check eligibility based on departure airport for delays of 3 or more hours upon arrival.
To be eligible, your flight must have been operated by Etihad Airways, the delay must have been within the airline's control (not caused by extraordinary circumstances such as severe weather), and you must have checked in on time. Claims can be submitted up to 6 years after the flight date in most EU jurisdictions.