⚠ Partial Coverage
Zanzibar
→ Kilimanjaro
Ethiopian Airlines · 391 km · Max €0 compensation
Departure
ZNZ
Abeid Amani Karume International Airport
Zanzibar, Tanzania
✈
Arrival
JRO
Kilimanjaro International Airport
Kilimanjaro, Tanzania
Under 3 hours
—
No entitlement
3+ hour delay
—
Standard threshold
4+ hour delay
—
Long-haul extended
⚠ Check your departure airport
Ethiopian Airlines is based in Ethiopia. EC 261/2004 applies to this route only if departing from an EU member state airport. Check whether ZNZ is located within the EU.
How to Claim Your Compensation
01Gather your boarding pass and booking confirmation as proof of travel.
02Submit a written claim to Ethiopian Airlines's customer service referencing EC 261/2004.
03If they reject or ignore your claim within 14 days, escalate to your National Enforcement Body.
04For claims under €2,000 you can use the EU Small Claims Procedure without a lawyer.
Ethiopian Airlines ZNZ–JRO: Full Compensation Guide
The Ethiopian Airlines route from Abeid Amani Karume International Airport (ZNZ) to Kilimanjaro International Airport (JRO) covers approximately 391 kilometres. Under EC 261/2004, passengers on this route are entitled to check eligibility based on departure airport for delays of 3 or more hours upon arrival.
To be eligible, your flight must have been operated by Ethiopian Airlines, the delay must have been within the airline's control (not caused by extraordinary circumstances such as severe weather), and you must have checked in on time. Claims can be submitted up to 6 years after the flight date in most EU jurisdictions.