⚠ Partial Coverage
Alma-ata
→ Zhezkazgan
Scat Air · 871 km · Max €0 compensation
Departure
ALA
Almaty Airport
Alma-ata, Kazakhstan
✈
Arrival
DZN
Zhezkazgan Airport
Zhezkazgan, Kazakhstan
Under 3 hours
—
No entitlement
3+ hour delay
—
Standard threshold
4+ hour delay
—
Long-haul extended
⚠ Check your departure airport
Scat Air is based in Kazakhstan. EC 261/2004 applies to this route only if departing from an EU member state airport. Check whether ALA is located within the EU.
How to Claim Your Compensation
01Gather your boarding pass and booking confirmation as proof of travel.
02Submit a written claim to Scat Air's customer service referencing EC 261/2004.
03If they reject or ignore your claim within 14 days, escalate to your National Enforcement Body.
04For claims under €2,000 you can use the EU Small Claims Procedure without a lawyer.
Scat Air ALA–DZN: Full Compensation Guide
The Scat Air route from Almaty Airport (ALA) to Zhezkazgan Airport (DZN) covers approximately 871 kilometres. Under EC 261/2004, passengers on this route are entitled to check eligibility based on departure airport for delays of 3 or more hours upon arrival.
To be eligible, your flight must have been operated by Scat Air, the delay must have been within the airline's control (not caused by extraordinary circumstances such as severe weather), and you must have checked in on time. Claims can be submitted up to 6 years after the flight date in most EU jurisdictions.