✓ EC 261/2004 Applies
Cancun
→ London
Condor Flugdienst · 7,977 km · Max €600 compensation
Departure
CUN
Cancún International Airport
Cancun, Mexico
✈
Arrival
LGW
London Gatwick Airport
London, United Kingdom
Under 3 hours
—
No entitlement
3+ hour delay
€300
Long-haul flight over 3,500 km
4+ hour delay
€600
Long-haul flight over 3,500 km
✓ You are likely eligible for compensation
Condor Flugdienst is an EU-registered carrier. All flights on this airline are protected under EC 261/2004, regardless of destination. If your CUN–LGW flight was delayed 3+ hours or cancelled, you have a valid claim.
How to Claim Your Compensation
01Gather your boarding pass and booking confirmation as proof of travel.
02Submit a written claim to Condor Flugdienst's customer service referencing EC 261/2004.
03If they reject or ignore your claim within 14 days, escalate to your National Enforcement Body.
04For claims under €2,000 you can use the EU Small Claims Procedure without a lawyer.
Condor Flugdienst CUN–LGW: Full Compensation Guide
The Condor Flugdienst route from Cancún International Airport (CUN) to London Gatwick Airport (LGW) covers approximately 7,977 kilometres. Under EC 261/2004, passengers on this route are entitled to €300 compensation for delays of 3 or more hours upon arrival.
To be eligible, your flight must have been operated by Condor Flugdienst, the delay must have been within the airline's control (not caused by extraordinary circumstances such as severe weather), and you must have checked in on time. Claims can be submitted up to 6 years after the flight date in most EU jurisdictions.