⚠ Partial Coverage
Bogota
→ Havana
Copa Airlines · 2,219 km · Max €0 compensation
Departure
BOG
El Dorado International Airport
Bogota, Colombia
✈
Arrival
HAV
José Martí International Airport
Havana, Cuba
Under 3 hours
—
No entitlement
3+ hour delay
—
Standard threshold
4+ hour delay
—
Long-haul extended
⚠ Check your departure airport
Copa Airlines is based in Panama. EC 261/2004 applies to this route only if departing from an EU member state airport. Check whether BOG is located within the EU.
How to Claim Your Compensation
01Gather your boarding pass and booking confirmation as proof of travel.
02Submit a written claim to Copa Airlines's customer service referencing EC 261/2004.
03If they reject or ignore your claim within 14 days, escalate to your National Enforcement Body.
04For claims under €2,000 you can use the EU Small Claims Procedure without a lawyer.
Copa Airlines BOG–HAV: Full Compensation Guide
The Copa Airlines route from El Dorado International Airport (BOG) to José Martí International Airport (HAV) covers approximately 2,219 kilometres. Under EC 261/2004, passengers on this route are entitled to check eligibility based on departure airport for delays of 3 or more hours upon arrival.
To be eligible, your flight must have been operated by Copa Airlines, the delay must have been within the airline's control (not caused by extraordinary circumstances such as severe weather), and you must have checked in on time. Claims can be submitted up to 6 years after the flight date in most EU jurisdictions.