✓ EC 261/2004 Applies
New York
→ Mexico City
Alitalia · 3,365 km · Max €400 compensation
Departure
JFK
John F Kennedy International Airport
New York, United States
✈
Arrival
MEX
Licenciado Benito Juarez International Airport
Mexico City, Mexico
Under 3 hours
—
No entitlement
3+ hour delay
€400
Medium-haul flight 1,500–3,500 km
4+ hour delay
€400
Medium-haul flight 1,500–3,500 km
✓ You are likely eligible for compensation
Alitalia is an EU-registered carrier. All flights on this airline are protected under EC 261/2004, regardless of destination. If your JFK–MEX flight was delayed 3+ hours or cancelled, you have a valid claim.
How to Claim Your Compensation
01Gather your boarding pass and booking confirmation as proof of travel.
02Submit a written claim to Alitalia's customer service referencing EC 261/2004.
03If they reject or ignore your claim within 14 days, escalate to your National Enforcement Body.
04For claims under €2,000 you can use the EU Small Claims Procedure without a lawyer.
Alitalia JFK–MEX: Full Compensation Guide
The Alitalia route from John F Kennedy International Airport (JFK) to Licenciado Benito Juarez International Airport (MEX) covers approximately 3,365 kilometres. Under EC 261/2004, passengers on this route are entitled to €400 compensation for delays of 3 or more hours upon arrival.
To be eligible, your flight must have been operated by Alitalia, the delay must have been within the airline's control (not caused by extraordinary circumstances such as severe weather), and you must have checked in on time. Claims can be submitted up to 6 years after the flight date in most EU jurisdictions.