⚠ Partial Coverage
Tumaco
→ Cali
Avianca - Aerovias Nacionales de Colombia · 326 km · Max €0 compensation
Departure
TCO
La Florida Airport
Tumaco, Colombia
✈
Arrival
CLO
Alfonso Bonilla Aragon International Airport
Cali, Colombia
Under 3 hours
—
No entitlement
3+ hour delay
—
Standard threshold
4+ hour delay
—
Long-haul extended
⚠ Check your departure airport
Avianca - Aerovias Nacionales de Colombia is based in AVIANCA. EC 261/2004 applies to this route only if departing from an EU member state airport. Check whether TCO is located within the EU.
How to Claim Your Compensation
01Gather your boarding pass and booking confirmation as proof of travel.
02Submit a written claim to Avianca - Aerovias Nacionales de Colombia's customer service referencing EC 261/2004.
03If they reject or ignore your claim within 14 days, escalate to your National Enforcement Body.
04For claims under €2,000 you can use the EU Small Claims Procedure without a lawyer.
Avianca - Aerovias Nacionales de Colombia TCO–CLO: Full Compensation Guide
The Avianca - Aerovias Nacionales de Colombia route from La Florida Airport (TCO) to Alfonso Bonilla Aragon International Airport (CLO) covers approximately 326 kilometres. Under EC 261/2004, passengers on this route are entitled to check eligibility based on departure airport for delays of 3 or more hours upon arrival.
To be eligible, your flight must have been operated by Avianca - Aerovias Nacionales de Colombia, the delay must have been within the airline's control (not caused by extraordinary circumstances such as severe weather), and you must have checked in on time. Claims can be submitted up to 6 years after the flight date in most EU jurisdictions.