⚠ Partial Coverage
Panama City
→ Cancun
AeroMéxico · 1,554 km · Max €0 compensation
Departure
PTY
Tocumen International Airport
Panama City, Panama
✈
Arrival
CUN
Cancún International Airport
Cancun, Mexico
Under 3 hours
—
No entitlement
3+ hour delay
—
Standard threshold
4+ hour delay
—
Long-haul extended
⚠ Check your departure airport
AeroMéxico is based in Mexico. EC 261/2004 applies to this route only if departing from an EU member state airport. Check whether PTY is located within the EU.
How to Claim Your Compensation
01Gather your boarding pass and booking confirmation as proof of travel.
02Submit a written claim to AeroMéxico's customer service referencing EC 261/2004.
03If they reject or ignore your claim within 14 days, escalate to your National Enforcement Body.
04For claims under €2,000 you can use the EU Small Claims Procedure without a lawyer.
AeroMéxico PTY–CUN: Full Compensation Guide
The AeroMéxico route from Tocumen International Airport (PTY) to Cancún International Airport (CUN) covers approximately 1,554 kilometres. Under EC 261/2004, passengers on this route are entitled to check eligibility based on departure airport for delays of 3 or more hours upon arrival.
To be eligible, your flight must have been operated by AeroMéxico, the delay must have been within the airline's control (not caused by extraordinary circumstances such as severe weather), and you must have checked in on time. Claims can be submitted up to 6 years after the flight date in most EU jurisdictions.