⚠ Partial Coverage
Krabi
→ Kuala Lumpur
AirAsia · 667 km · Max €0 compensation
Departure
KBV
Krabi Airport
Krabi, Thailand
✈
Arrival
KUL
Kuala Lumpur International Airport
Kuala Lumpur, Malaysia
Under 3 hours
—
No entitlement
3+ hour delay
—
Standard threshold
4+ hour delay
—
Long-haul extended
⚠ Check your departure airport
AirAsia is based in Malaysia. EC 261/2004 applies to this route only if departing from an EU member state airport. Check whether KBV is located within the EU.
How to Claim Your Compensation
01Gather your boarding pass and booking confirmation as proof of travel.
02Submit a written claim to AirAsia's customer service referencing EC 261/2004.
03If they reject or ignore your claim within 14 days, escalate to your National Enforcement Body.
04For claims under €2,000 you can use the EU Small Claims Procedure without a lawyer.
AirAsia KBV–KUL: Full Compensation Guide
The AirAsia route from Krabi Airport (KBV) to Kuala Lumpur International Airport (KUL) covers approximately 667 kilometres. Under EC 261/2004, passengers on this route are entitled to check eligibility based on departure airport for delays of 3 or more hours upon arrival.
To be eligible, your flight must have been operated by AirAsia, the delay must have been within the airline's control (not caused by extraordinary circumstances such as severe weather), and you must have checked in on time. Claims can be submitted up to 6 years after the flight date in most EU jurisdictions.