⚠ Partial Coverage
San Juan
→ Charlestown
Cape Air · 386 km · Max €0 compensation
Departure
SJU
Luis Munoz Marin International Airport
San Juan, Puerto Rico
✈
Arrival
NEV
Vance W. Amory International Airport
Charlestown, Saint Kitts and Nevis
Under 3 hours
—
No entitlement
3+ hour delay
—
Standard threshold
4+ hour delay
—
Long-haul extended
⚠ Check your departure airport
Cape Air is based in United States. EC 261/2004 applies to this route only if departing from an EU member state airport. Check whether SJU is located within the EU.
How to Claim Your Compensation
01Gather your boarding pass and booking confirmation as proof of travel.
02Submit a written claim to Cape Air's customer service referencing EC 261/2004.
03If they reject or ignore your claim within 14 days, escalate to your National Enforcement Body.
04For claims under €2,000 you can use the EU Small Claims Procedure without a lawyer.
Cape Air SJU–NEV: Full Compensation Guide
The Cape Air route from Luis Munoz Marin International Airport (SJU) to Vance W. Amory International Airport (NEV) covers approximately 386 kilometres. Under EC 261/2004, passengers on this route are entitled to check eligibility based on departure airport for delays of 3 or more hours upon arrival.
To be eligible, your flight must have been operated by Cape Air, the delay must have been within the airline's control (not caused by extraordinary circumstances such as severe weather), and you must have checked in on time. Claims can be submitted up to 6 years after the flight date in most EU jurisdictions.