⚠ Partial Coverage
Chiang Mai
→ Shanghai
China SSS · 2,674 km · Max €0 compensation
Departure
CNX
Chiang Mai International Airport
Chiang Mai, Thailand
✈
Arrival
PVG
Shanghai Pudong International Airport
Shanghai, China
Under 3 hours
—
No entitlement
3+ hour delay
—
Standard threshold
4+ hour delay
—
Long-haul extended
⚠ Check your departure airport
China SSS is based in China. EC 261/2004 applies to this route only if departing from an EU member state airport. Check whether CNX is located within the EU.
How to Claim Your Compensation
01Gather your boarding pass and booking confirmation as proof of travel.
02Submit a written claim to China SSS's customer service referencing EC 261/2004.
03If they reject or ignore your claim within 14 days, escalate to your National Enforcement Body.
04For claims under €2,000 you can use the EU Small Claims Procedure without a lawyer.
China SSS CNX–PVG: Full Compensation Guide
The China SSS route from Chiang Mai International Airport (CNX) to Shanghai Pudong International Airport (PVG) covers approximately 2,674 kilometres. Under EC 261/2004, passengers on this route are entitled to check eligibility based on departure airport for delays of 3 or more hours upon arrival.
To be eligible, your flight must have been operated by China SSS, the delay must have been within the airline's control (not caused by extraordinary circumstances such as severe weather), and you must have checked in on time. Claims can be submitted up to 6 years after the flight date in most EU jurisdictions.