⚠ Partial Coverage

Manila
Kuala Lumpur

Cebu Pacific · 2,490 km · Max 0 compensation

Departure
MNL
Ninoy Aquino International Airport
Manila, Philippines
Arrival
KUL
Kuala Lumpur International Airport
Kuala Lumpur, Malaysia
Under 3 hours
No entitlement
3+ hour delay
Standard threshold
4+ hour delay
Long-haul extended
⚠ Check your departure airport
Cebu Pacific is based in Philippines. EC 261/2004 applies to this route only if departing from an EU member state airport. Check whether MNL is located within the EU.
How to Claim Your Compensation
01Gather your boarding pass and booking confirmation as proof of travel.
02Submit a written claim to Cebu Pacific's customer service referencing EC 261/2004.
03If they reject or ignore your claim within 14 days, escalate to your National Enforcement Body.
04For claims under €2,000 you can use the EU Small Claims Procedure without a lawyer.

Cebu Pacific MNLKUL: Full Compensation Guide

The Cebu Pacific route from Ninoy Aquino International Airport (MNL) to Kuala Lumpur International Airport (KUL) covers approximately 2,490 kilometres. Under EC 261/2004, passengers on this route are entitled to check eligibility based on departure airport for delays of 3 or more hours upon arrival.

To be eligible, your flight must have been operated by Cebu Pacific, the delay must have been within the airline's control (not caused by extraordinary circumstances such as severe weather), and you must have checked in on time. Claims can be submitted up to 6 years after the flight date in most EU jurisdictions.