⚠ Partial Coverage
Salekhard
→ Moscow
Ciel Canadien · 1,955 km · Max €0 compensation
Departure
SLY
Salekhard Airport
Salekhard, Russia
✈
Arrival
DME
Domodedovo International Airport
Moscow, Russia
Under 3 hours
—
No entitlement
3+ hour delay
—
Standard threshold
4+ hour delay
—
Long-haul extended
⚠ Check your departure airport
Ciel Canadien is based in Canada. EC 261/2004 applies to this route only if departing from an EU member state airport. Check whether SLY is located within the EU.
How to Claim Your Compensation
01Gather your boarding pass and booking confirmation as proof of travel.
02Submit a written claim to Ciel Canadien's customer service referencing EC 261/2004.
03If they reject or ignore your claim within 14 days, escalate to your National Enforcement Body.
04For claims under €2,000 you can use the EU Small Claims Procedure without a lawyer.
Ciel Canadien SLY–DME: Full Compensation Guide
The Ciel Canadien route from Salekhard Airport (SLY) to Domodedovo International Airport (DME) covers approximately 1,955 kilometres. Under EC 261/2004, passengers on this route are entitled to check eligibility based on departure airport for delays of 3 or more hours upon arrival.
To be eligible, your flight must have been operated by Ciel Canadien, the delay must have been within the airline's control (not caused by extraordinary circumstances such as severe weather), and you must have checked in on time. Claims can be submitted up to 6 years after the flight date in most EU jurisdictions.