✓ EC 261/2004 Applies
Caracas
→ Madrid
Air Europa · 7,006 km · Max €600 compensation
Departure
CCS
Simón Bolívar International Airport
Caracas, Venezuela
✈
Arrival
MAD
Adolfo Suárez Madrid–Barajas Airport
Madrid, Spain
Under 3 hours
—
No entitlement
3+ hour delay
€300
Long-haul flight over 3,500 km
4+ hour delay
€600
Long-haul flight over 3,500 km
✓ You are likely eligible for compensation
Air Europa is an EU-registered carrier. All flights on this airline are protected under EC 261/2004, regardless of destination. If your CCS–MAD flight was delayed 3+ hours or cancelled, you have a valid claim.
How to Claim Your Compensation
01Gather your boarding pass and booking confirmation as proof of travel.
02Submit a written claim to Air Europa's customer service referencing EC 261/2004.
03If they reject or ignore your claim within 14 days, escalate to your National Enforcement Body.
04For claims under €2,000 you can use the EU Small Claims Procedure without a lawyer.
Air Europa CCS–MAD: Full Compensation Guide
The Air Europa route from Simón Bolívar International Airport (CCS) to Adolfo Suárez Madrid–Barajas Airport (MAD) covers approximately 7,006 kilometres. Under EC 261/2004, passengers on this route are entitled to €300 compensation for delays of 3 or more hours upon arrival.
To be eligible, your flight must have been operated by Air Europa, the delay must have been within the airline's control (not caused by extraordinary circumstances such as severe weather), and you must have checked in on time. Claims can be submitted up to 6 years after the flight date in most EU jurisdictions.