⚠ Partial Coverage
Dubai
→ Colombo
SriLankan Airlines · 3,288 km · Max €0 compensation
Departure
DXB
Dubai International Airport
Dubai, United Arab Emirates
✈
Arrival
CMB
Bandaranaike International Colombo Airport
Colombo, Sri Lanka
Under 3 hours
—
No entitlement
3+ hour delay
—
Standard threshold
4+ hour delay
—
Long-haul extended
⚠ Check your departure airport
SriLankan Airlines is based in Sri Lanka. EC 261/2004 applies to this route only if departing from an EU member state airport. Check whether DXB is located within the EU.
How to Claim Your Compensation
01Gather your boarding pass and booking confirmation as proof of travel.
02Submit a written claim to SriLankan Airlines's customer service referencing EC 261/2004.
03If they reject or ignore your claim within 14 days, escalate to your National Enforcement Body.
04For claims under €2,000 you can use the EU Small Claims Procedure without a lawyer.
SriLankan Airlines DXB–CMB: Full Compensation Guide
The SriLankan Airlines route from Dubai International Airport (DXB) to Bandaranaike International Colombo Airport (CMB) covers approximately 3,288 kilometres. Under EC 261/2004, passengers on this route are entitled to check eligibility based on departure airport for delays of 3 or more hours upon arrival.
To be eligible, your flight must have been operated by SriLankan Airlines, the delay must have been within the airline's control (not caused by extraordinary circumstances such as severe weather), and you must have checked in on time. Claims can be submitted up to 6 years after the flight date in most EU jurisdictions.