⚠ Partial Coverage
Chiang Mai
→ Bangkok
Bangkok Airways · 597 km · Max €0 compensation
Departure
CNX
Chiang Mai International Airport
Chiang Mai, Thailand
✈
Arrival
BKK
Suvarnabhumi Airport
Bangkok, Thailand
Under 3 hours
—
No entitlement
3+ hour delay
—
Standard threshold
4+ hour delay
—
Long-haul extended
⚠ Check your departure airport
Bangkok Airways is based in Thailand. EC 261/2004 applies to this route only if departing from an EU member state airport. Check whether CNX is located within the EU.
How to Claim Your Compensation
01Gather your boarding pass and booking confirmation as proof of travel.
02Submit a written claim to Bangkok Airways's customer service referencing EC 261/2004.
03If they reject or ignore your claim within 14 days, escalate to your National Enforcement Body.
04For claims under €2,000 you can use the EU Small Claims Procedure without a lawyer.
Bangkok Airways CNX–BKK: Full Compensation Guide
The Bangkok Airways route from Chiang Mai International Airport (CNX) to Suvarnabhumi Airport (BKK) covers approximately 597 kilometres. Under EC 261/2004, passengers on this route are entitled to check eligibility based on departure airport for delays of 3 or more hours upon arrival.
To be eligible, your flight must have been operated by Bangkok Airways, the delay must have been within the airline's control (not caused by extraordinary circumstances such as severe weather), and you must have checked in on time. Claims can be submitted up to 6 years after the flight date in most EU jurisdictions.