⚠ Partial Coverage

Kunming
Guangzhou

China Eastern Airlines · 1,068 km · Max 0 compensation

Departure
KMG
Kunming Changshui International Airport
Kunming, China
Arrival
CAN
Guangzhou Baiyun International Airport
Guangzhou, China
Under 3 hours
No entitlement
3+ hour delay
Standard threshold
4+ hour delay
Long-haul extended
⚠ Check your departure airport
China Eastern Airlines is based in China. EC 261/2004 applies to this route only if departing from an EU member state airport. Check whether KMG is located within the EU.
How to Claim Your Compensation
01Gather your boarding pass and booking confirmation as proof of travel.
02Submit a written claim to China Eastern Airlines's customer service referencing EC 261/2004.
03If they reject or ignore your claim within 14 days, escalate to your National Enforcement Body.
04For claims under €2,000 you can use the EU Small Claims Procedure without a lawyer.

China Eastern Airlines KMGCAN: Full Compensation Guide

The China Eastern Airlines route from Kunming Changshui International Airport (KMG) to Guangzhou Baiyun International Airport (CAN) covers approximately 1,068 kilometres. Under EC 261/2004, passengers on this route are entitled to check eligibility based on departure airport for delays of 3 or more hours upon arrival.

To be eligible, your flight must have been operated by China Eastern Airlines, the delay must have been within the airline's control (not caused by extraordinary circumstances such as severe weather), and you must have checked in on time. Claims can be submitted up to 6 years after the flight date in most EU jurisdictions.