⚠ Partial Coverage
Frankfurt
→ Tselinograd
Air Astana · 4,309 km · Max €0 compensation
Departure
FRA
Frankfurt am Main Airport
Frankfurt, Germany
✈
Arrival
TSE
Astana International Airport
Tselinograd, Kazakhstan
Under 3 hours
—
No entitlement
3+ hour delay
—
Standard threshold
4+ hour delay
—
Long-haul extended
⚠ Check your departure airport
Air Astana is based in Kazakhstan. EC 261/2004 applies to this route only if departing from an EU member state airport. Check whether FRA is located within the EU.
How to Claim Your Compensation
01Gather your boarding pass and booking confirmation as proof of travel.
02Submit a written claim to Air Astana's customer service referencing EC 261/2004.
03If they reject or ignore your claim within 14 days, escalate to your National Enforcement Body.
04For claims under €2,000 you can use the EU Small Claims Procedure without a lawyer.
Air Astana FRA–TSE: Full Compensation Guide
The Air Astana route from Frankfurt am Main Airport (FRA) to Astana International Airport (TSE) covers approximately 4,309 kilometres. Under EC 261/2004, passengers on this route are entitled to check eligibility based on departure airport for delays of 3 or more hours upon arrival.
To be eligible, your flight must have been operated by Air Astana, the delay must have been within the airline's control (not caused by extraordinary circumstances such as severe weather), and you must have checked in on time. Claims can be submitted up to 6 years after the flight date in most EU jurisdictions.