⚠ Partial Coverage
Tokyo
→ Shanghai
Japan Airlines Domestic · 1,796 km · Max €0 compensation
Departure
NRT
Narita International Airport
Tokyo, Japan
✈
Arrival
PVG
Shanghai Pudong International Airport
Shanghai, China
Under 3 hours
—
No entitlement
3+ hour delay
—
Standard threshold
4+ hour delay
—
Long-haul extended
⚠ Check your departure airport
Japan Airlines Domestic is based in Japan. EC 261/2004 applies to this route only if departing from an EU member state airport. Check whether NRT is located within the EU.
How to Claim Your Compensation
01Gather your boarding pass and booking confirmation as proof of travel.
02Submit a written claim to Japan Airlines Domestic's customer service referencing EC 261/2004.
03If they reject or ignore your claim within 14 days, escalate to your National Enforcement Body.
04For claims under €2,000 you can use the EU Small Claims Procedure without a lawyer.
Japan Airlines Domestic NRT–PVG: Full Compensation Guide
The Japan Airlines Domestic route from Narita International Airport (NRT) to Shanghai Pudong International Airport (PVG) covers approximately 1,796 kilometres. Under EC 261/2004, passengers on this route are entitled to check eligibility based on departure airport for delays of 3 or more hours upon arrival.
To be eligible, your flight must have been operated by Japan Airlines Domestic, the delay must have been within the airline's control (not caused by extraordinary circumstances such as severe weather), and you must have checked in on time. Claims can be submitted up to 6 years after the flight date in most EU jurisdictions.