⚠ Partial Coverage
Hohhot
→ Zhengzhou
Japan Air System · 726 km · Max €0 compensation
Departure
HET
Baita International Airport
Hohhot, China
✈
Arrival
CGO
Zhengzhou Xinzheng International Airport
Zhengzhou, China
Under 3 hours
—
No entitlement
3+ hour delay
—
Standard threshold
4+ hour delay
—
Long-haul extended
⚠ Check your departure airport
Japan Air System is based in Japan. EC 261/2004 applies to this route only if departing from an EU member state airport. Check whether HET is located within the EU.
How to Claim Your Compensation
01Gather your boarding pass and booking confirmation as proof of travel.
02Submit a written claim to Japan Air System's customer service referencing EC 261/2004.
03If they reject or ignore your claim within 14 days, escalate to your National Enforcement Body.
04For claims under €2,000 you can use the EU Small Claims Procedure without a lawyer.
Japan Air System HET–CGO: Full Compensation Guide
The Japan Air System route from Baita International Airport (HET) to Zhengzhou Xinzheng International Airport (CGO) covers approximately 726 kilometres. Under EC 261/2004, passengers on this route are entitled to check eligibility based on departure airport for delays of 3 or more hours upon arrival.
To be eligible, your flight must have been operated by Japan Air System, the delay must have been within the airline's control (not caused by extraordinary circumstances such as severe weather), and you must have checked in on time. Claims can be submitted up to 6 years after the flight date in most EU jurisdictions.