⚠ Partial Coverage
Guangzhou
→ Chengdu
Empresa Ecuatoriana De Aviacion · 1,223 km · Max €0 compensation
Departure
CAN
Guangzhou Baiyun International Airport
Guangzhou, China
✈
Arrival
CTU
Chengdu Shuangliu International Airport
Chengdu, China
Under 3 hours
—
No entitlement
3+ hour delay
—
Standard threshold
4+ hour delay
—
Long-haul extended
⚠ Check your departure airport
Empresa Ecuatoriana De Aviacion is based in Ecuador. EC 261/2004 applies to this route only if departing from an EU member state airport. Check whether CAN is located within the EU.
How to Claim Your Compensation
01Gather your boarding pass and booking confirmation as proof of travel.
02Submit a written claim to Empresa Ecuatoriana De Aviacion's customer service referencing EC 261/2004.
03If they reject or ignore your claim within 14 days, escalate to your National Enforcement Body.
04For claims under €2,000 you can use the EU Small Claims Procedure without a lawyer.
Empresa Ecuatoriana De Aviacion CAN–CTU: Full Compensation Guide
The Empresa Ecuatoriana De Aviacion route from Guangzhou Baiyun International Airport (CAN) to Chengdu Shuangliu International Airport (CTU) covers approximately 1,223 kilometres. Under EC 261/2004, passengers on this route are entitled to check eligibility based on departure airport for delays of 3 or more hours upon arrival.
To be eligible, your flight must have been operated by Empresa Ecuatoriana De Aviacion, the delay must have been within the airline's control (not caused by extraordinary circumstances such as severe weather), and you must have checked in on time. Claims can be submitted up to 6 years after the flight date in most EU jurisdictions.