✓ EC 261/2004 Applies
Tromso
→ London
Norwegian Air Shuttle · 2,289 km · Max €400 compensation
Departure
TOS
Tromsø Airport,
Tromso, Norway
✈
Arrival
LGW
London Gatwick Airport
London, United Kingdom
Under 3 hours
—
No entitlement
3+ hour delay
€400
Medium-haul flight 1,500–3,500 km
4+ hour delay
€400
Medium-haul flight 1,500–3,500 km
✓ You are likely eligible for compensation
Norwegian Air Shuttle is an EU-registered carrier. All flights on this airline are protected under EC 261/2004, regardless of destination. If your TOS–LGW flight was delayed 3+ hours or cancelled, you have a valid claim.
How to Claim Your Compensation
01Gather your boarding pass and booking confirmation as proof of travel.
02Submit a written claim to Norwegian Air Shuttle's customer service referencing EC 261/2004.
03If they reject or ignore your claim within 14 days, escalate to your National Enforcement Body.
04For claims under €2,000 you can use the EU Small Claims Procedure without a lawyer.
Norwegian Air Shuttle TOS–LGW: Full Compensation Guide
The Norwegian Air Shuttle route from Tromsø Airport, (TOS) to London Gatwick Airport (LGW) covers approximately 2,289 kilometres. Under EC 261/2004, passengers on this route are entitled to €400 compensation for delays of 3 or more hours upon arrival.
To be eligible, your flight must have been operated by Norwegian Air Shuttle, the delay must have been within the airline's control (not caused by extraordinary circumstances such as severe weather), and you must have checked in on time. Claims can be submitted up to 6 years after the flight date in most EU jurisdictions.