⚠ Partial Coverage
Havana
→ Santo Domingo
Cubana de Aviación · 1,418 km · Max €0 compensation
Departure
HAV
José Martí International Airport
Havana, Cuba
✈
Arrival
SDQ
Las Américas International Airport
Santo Domingo, Dominican Republic
Under 3 hours
—
No entitlement
3+ hour delay
—
Standard threshold
4+ hour delay
—
Long-haul extended
⚠ Check your departure airport
Cubana de Aviación is based in Cuba. EC 261/2004 applies to this route only if departing from an EU member state airport. Check whether HAV is located within the EU.
How to Claim Your Compensation
01Gather your boarding pass and booking confirmation as proof of travel.
02Submit a written claim to Cubana de Aviación's customer service referencing EC 261/2004.
03If they reject or ignore your claim within 14 days, escalate to your National Enforcement Body.
04For claims under €2,000 you can use the EU Small Claims Procedure without a lawyer.
Cubana de Aviación HAV–SDQ: Full Compensation Guide
The Cubana de Aviación route from José Martí International Airport (HAV) to Las Américas International Airport (SDQ) covers approximately 1,418 kilometres. Under EC 261/2004, passengers on this route are entitled to check eligibility based on departure airport for delays of 3 or more hours upon arrival.
To be eligible, your flight must have been operated by Cubana de Aviación, the delay must have been within the airline's control (not caused by extraordinary circumstances such as severe weather), and you must have checked in on time. Claims can be submitted up to 6 years after the flight date in most EU jurisdictions.